Terms and Conditions

THE CLIENT

1. We retain the Studio as the sole photographer to perform professional photographic service as detailed.

2. We have received, read and understand the Studio’s price list.

3. We assign the copyright in all photographs to the Studio and hereby give permission to the Studio to use any images from the session for advertising, publicity, general promotion, competitions, exhibitions and any other purposes thought proper by the Studio.

4. It is understood that these photographs are only to be used as agreed and may not be copied or reproduced unless written approval has been granted by the Studio.

5. The negatives/files remain the property of the Studio and will be kept in storage for a period of at least five years. We recognise that materials and technology change constantly so we need to place our required order as soon as possible to obtain the optimum quality. We also accept that charges for our orders will be at the current prices applying at the time when the order is placed.

6. The optional booking fee is payable before the photography session and results in an additional $100 credit that can be used in conjunction with any other offer that is being offered at the time. The booking fee is non-refundable but can remain on your file as a credit indefinitely. The additional $100 credit is only available for the session that it was originally offered for and will be forfeited if not used to purchase images from that original session.

7. We understand that if we are unable to make a decision at the viewing session, an additional viewing session or an online gallery may be arranged at a cost of $150.00. Online gallery is available for a period of 7 days after which an additional $50 per fortnight payable in advance will apply.

8. We also understand that :

(a) All orders must be accompanied by a 50% deposit unless otherwise agreed.

(b) The goods supplied by the Studio shall remain the property of the Studio until full payment has been made.

(c) Telephone orders require payment by credit card before the order can be produced.

(d) All freight and postage which we request will be paid by us.

(e) All retouching which we request will be paid by us.

(f) The Studio has no control over the environment in which the photos are kept and that colour photographs, in common with all sensitized materials and colour dyes, have a limited life expectancy when exposed to strong and prolonged sunlight or fluorescent light sources. Photographs will retain their colour and brilliance much longer when displayed under more desirable lighting conditions.

(g) Should we fail to pay and collect the photography order within fourteen days of notification of completion, the order shall be in default and the Studio shall apply a default charge of 1.5% per month (18% annual rate) on the unpaid balance (minimum monthly charge of $5.00). In addition, we acknowledge that no further orders will be processed until the order is paid in full.

9. Digital Files are 1800px on the longest side resulting in a screen resolution image perfect for social media and screen savers. Digital Pack includes all edited files you have purchased as well as unedited files of the rest of the images included in your viewing. Hi res digital files are 4200px on the longest side resulting in a file that will produce a 14” print.

THE STUDIO

1. As the photographs made by the Studio are manufactured with the finest materials currently available, the Studio unconditionally guarantees them. If in your opinion any photograph made by the Studio has lost its original colour under normal conditions, the Studio will replace the photograph for 50% of the current selling price. The original photograph must be returned and the reprinting charge paid in advance. This warranty will be valid for as long as the Studio has in its possession the original negative/files in a printable condition.

2. The Studio shall carry out this assignment with due and professional diligence however there are elements beyond the Studio’s control including faulty material, equipment failure, damaged and exposed film, loss of film/photos/negatives/files in transit between the Studio and laboratories employed by the Studio, loss or damage to film, negatives/files and proofs during processing and developing, either by the Studio or laboratories employed by the Studio, industrial disputes, civil disturbances or weather conditions which may inhibit or prevent the Studio from completing in whole or in part and the Studio shall not be liable for the complete performance of the assignment and it is agreed that the liability of the Studio shall be limited to a refund of any money paid under this agreement which shall be in full and final satisfaction of any damage or loss suffered by us.